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DIGITAL MARKETING SHOWDOWN: INBOUND vs OUTBOUND STRATEGIES FOR UK BUSINESSES (2024)

Aftab ahmad By Aftab ahmad May 29, 2024 8 Min Read
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DIGITAL MARKETING SHOWDOWN: INBOUND vs OUTBOUND STRATEGIES FOR UK BUSINESSES (2024)

When seeking ways to generate leads for your business, should you take a simple and time-saving marketing approach that is focused on selling to targeted customers, giving you the highest probability of success?

Or should your business cast a wide net targeting potential customers far and wide, whether they’re looking for your service/product or not?

This is one question you get to ask yourself as a UK business owner when your product/service is ready for the market. At some point you swore outbound marketing was the way forward, then you said No, “Inbound marketing is the best” and then again you figured the combination of both would be better for your business.

The frequent back and forth has probably gotten you more confused.

Well, this article is here to make it easy for you to answer this question for yourself. For you to be able to do so, you have to know what inbound and outbound marketing is and what each can do for your business if applied. So let’s get to know all about it, shall we?

What is Inbound Marketing?

Inbound marketing is all about attracting your target customers like a bee to nectar; making them come to you, not the other way around. The idea behind it is for you to create valuable content tailored to the needs and interests of your target customers

If you do this effectively, over time they should begin to know, like and trust your brand, and then with their own legs, they’ll come to you and that will automatically convert them into customers.

Eventually, the aim is for them to become advocates of your brand.

Examples of inbound marketing tactics

Some examples of the inbound content marketing strategies you can apply include:

  • Engaging SEO-optimized blogposts: By creating blog posts that resonate with relevant keywords and address common issues that are unique to your target customers, your business can garner interest and at the same time generate organic traffic and establish authority in your industry.
  • Organic Social Media Posts: This involves sharing compelling content across different social media platforms, especially platforms that your target customers frequent, drawing their attention to your business website and generating leads.
  • Paid Search Ads: Strategically getting paid ads for your business on platforms like LinkedIn and Facebook will enable you to target specific demographics and interests of your customers and at the same time make them notice your business more thereby driving quality traffic to your website.
  • Long-Form Content: Offering valuable resources like eBooks provides your audience with in-depth knowledge and solutions to their problems. This will make them trust your company all the more.
  • Engaging Multimedia Content: Platforms like YouTube and TikTok give opportunities to create entertaining and informative videos that will capture your audience’s attention and drive engagement.

Today, many businesses in the UK engage the services of a digital marketing agency to streamline their inbound strategy efforts and get quick results.

Advantages of Inbound Marketing

  • High ROI: Once you have created your content and it is optimised, it can continue to attract visitors for a long time, especially if you are always creating content that is new and creative.
  • Builds trust and credibility: By providing valuable content, you establish yourself as an authority in your field. Over time your audience will trust and become loyal to your brand without you having to lift a finger.
  • Long-term strategy: The efforts you put into inbound marketing pay off over time as you continue to attract and retain customers, even if it takes time to generate results.

Disadvantages of Inbound Marketing

  • Time-consuming: Creating quality content and optimising it takes time. You’ll need to plan, research, execute and amend over time.
  • Requires consistent effort: You need to regularly update your content and engage with your audience. This takes effort. You’ll also constantly need to come up with new and innovative ideas while monitoring competitors and trends.

What is Outbound Marketing?

Outbound marketing, often called “interruption marketing,” is a more traditional form of marketing. In this approach, you go to your customers and do whatever it takes to get their attention, hence the word “interrupt”. That means that even if it means interrupting them to get their attention, you have to do it. Your business will have to initiate the conversation by sending out messages directly to your audience.

Outbound marketing “interrupts” whatever you’re doing to grab your attention.

Examples of outbound marketing tactics

  • Cold Calling: Sales representatives reach out to target customers via phone calls to pitch products or services that will end with the customer purchasing the product or patronizing the service.
  • Outbound Emailing: Sending unsolicited emails to prospects with the hope of establishing a connection that will lead to further engagement, such as scheduling a meeting or discussing potential business opportunities.
  • Social Media Outreach: Actively researching and engaging with your target customers on social media platforms like LinkedIn. Your sales professionals would have to reach out to these individuals directly and introduce themselves or what they’re offering.

Advantages of Outbound Marketing

  • Quick results: If you need quick sales or visibility, outbound marketing is capable of making this happen for you and your business.
  • Wide reach: It’s possible to reach a large number of people quickly, although they may not all be interested in your products or services.

Disadvantages of Outbound Marketing

Expensive: Costs can quickly add up, especially if you’re using multiple outbound channels. Traditional marketing methods cost much more than inbound marketing methods.

Lower ROI: Due to the broad approach of outbound marketing, it usually yields a lower ROI compared to inbound marketing.

Conclusion

Both inbound and outbound marketing have their strengths and weaknesses. Anyone you choose for your business will give you good results.

But, in the end, it is advisable to choose the one that suits the nature of your business, that way you will get the best result.

So, if after careful consideration you think that a combination of both will be the best approach, then go for it. It’s only you who understands your business best.

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