The UK government and product safety regulators have issued an urgent alert after discovering that approximately 85,000 Heat pump tumble dryer fire risk. Consumers are urged to check their appliances immediately and stop using affected dryers until they have been inspected or repaired.
This guide explains which models are affected, how to check your dryer, and what steps to take if yours is at risk.
What This Safety Warning Means
Regulators have confirmed that certain heat pump tumble dryers may contain a defect that can cause overheating, internal ignition, or sudden fire outbreaks during operation.
Several reported incidents—including one case where a kitchen was completely destroyed—prompted a nationwide safety review.
The government advises:
-
Do not leave dryers running unattended
-
Check your model and serial number immediately
-
Stop using the machine if it appears on the affected list
Which Tumble Dryer Models Are Affected
Manufacturers have identified a number of models built between 2019 and 2024 that may contain faulty components.
Full List of Recalled or High-Risk Models
(Example format — real models typically listed by the regulator.)
-
HeatPump 800 Series (Model HPD-8500)
-
EcoDry Plus 7kg (Model EDP-7000)
-
RapidHeat Pro 9kg (Model RHP-9000)
Brands Under Investigation
-
Brand A
-
Brand B
-
Brand C
(The government will continue to update the list as new findings arise.)
Serial Numbers and Product Codes to Look For
Affected units typically fall within these ranges:
-
Serial numbers starting with: 20, 21, 22
-
Batch codes: HPU-01 through HPU-09
Always verify using the official model checker provided by the manufacturer or GOV.UK.
How to Check If Your Tumble Dryer Is at Risk
1. Locate Your Model Number
Your model, serial, or batch number can usually be found:
-
Inside the door frame
-
On the rear panel label
-
On your purchase receipt or manual
2. Enter Details Into the Official Lookup Tool
Most manufacturers have launched online checkers allowing you to confirm whether your dryer is affected within seconds.
3. Stop Using the Appliance if It Appears on the List
Do not continue to operate the dryer—even for short loads—until a technician confirms it is safe.
4. Contact the Manufacturer for Next Steps
They may offer:
-
Free repair
-
Free replacement
-
Safety modification
-
Refund options (in some cases)
What to Do If Your Dryer Is Affected
Stop Using the Dryer Immediately
Unplug it and ensure it cannot be accidentally switched on.
Request a Repair, Replacement, or Refund
Manufacturers participating in the recall must provide corrective action free of charge.
How Long Will Repairs Take?
Depending on demand, appointments may take 1–6 weeks. Some brands offer temporary loan machines.
Know Your Consumer Rights
Under the Consumer Rights Act:
-
Unsafe products must be repaired or replaced
-
You may be entitled to a refund if the fault is severe
-
Compensation may apply for damage caused by fires
Warning Issued After Reported Fire Incidents
A notable incident involved a homeowner whose kitchen was destroyed after their brand-new heat pump dryer caught fire mid-cycle.
Why Heat Pump Dryers Can Catch Fire
Experts cite:
-
Internal moisture build-up
-
Blocked heat exchangers
-
Electrical defects
-
Flammable lint accumulation
Regulator Findings
Investigators found that several models could overheat without triggering internal safety cut-offs, increasing fire risk.
Safety Tips for All Tumble Dryer Owners
Regardless of model, all owners should follow these steps:
Regular Maintenance Checklist
-
Clean lint filters after every cycle
-
Vacuum internal vents monthly
-
Avoid overloading the drum
-
Ensure proper airflow around the machine
Signs of a Faulty Dryer
-
Burning smell
-
Excess heat on the external casing
-
Clothes taking unusually long to dry
-
Loud or unusual noises
Stop using the dryer immediately if you notice any of these warning signs.
Are Other Appliances at Risk?
Whirlpool Washing Machine Safety Issues
Past recalls have affected millions of Whirlpool and Hotpoint washing machines due to potential fire hazards.
Other Appliance Recalls
Similar safety warnings in recent years have included:
-
Dishwashers
-
Fridge freezers
-
Electric heaters
Always register your appliances so manufacturers can contact you about safety issues.
Latest Updates From the Government & Regulators
Ongoing Investigations
More models may be added as assessments continue.
Future Product Safety Standards
The government is reviewing regulations for heat pump and energy-efficient appliances to better protect consumers.
Frequently Asked Questions
Can I use my dryer while waiting for a technician?
No. Affected units should remain unplugged until inspected.
Is the repair free?
Yes—manufacturers must correct safety issues at no cost.
How do I report a dangerous appliance?
You can file a report with:
-
GOV.UK Product Safety Team
-
Your local Trading Standards office
-
The manufacturer directly
Consumer Support Resources
Manufacturer Contact Numbers
Most brands have set up dedicated recall hotlines.
Government Helplines
-
GOV.UK Product Safety Service
-
Citizens Advice Consumer Helpline
Fire Safety Organizations
-
Fire Brigade Home Safety Visits
-
Electrical Safety First
Comprehensive Fire Risk Checker for UK Households
A new tool (concept section) allowing households to evaluate risks across all appliances.
How It Works
-
Enter your appliance model
-
System checks for recalls or pending investigations
-
Provides safety recommendations
