At a Glance
Brookland Solutions, Sysco Software, and Synergy Technology are leading Microsoft Dynamics partners for UK SMEs, each with a distinct focus. Brookland specialises in Business Central and NAV with end-to-end delivery and ongoing support. Sysco provides wider Dynamics and Power Platform capabilities for larger or complex projects. Synergy offers a rapid Business Central rollout model with training and phased expansion.
UK Microsoft Dynamics Partners
Organisations looking to grow and optimise their business operations look at implementing a reliable ERP solution. Microsoft Dynamics 365 is designed to help organisations achieve just that and more through its range of ERP and CRM solutions.
Many growing companies prefer Microsoft Dynamics 365 Business Central as their ERP system for its versatility and flexibility. However, beyond the software, it’s also the choice of a Microsoft Partner that can accelerate an organisation’s processes.
Investing in Dynamics 365 products, especially Business Central, is critical to the business. However, it’s also easy to get lost when searching for a trusted Microsoft Dynamics Partner. This article helps you arrive closer to your decision with a head-to-head comparison of 3 leading UK-based Microsoft Dynamics Partners.
About These Microsoft Dynamics Partners
Let’s take a look at the profiles of these 3 Microsoft Dynamics partners.
Brookland Solutions
With over 20 years of experience, Brookland Solutions is a leading and long-standing Microsoft Partner. They’re based in Surrey and Plymouth and have a long-running focus on Dynamics Business Central and NAV. Brookland Solutions is a Silver Microsoft Partner with deep expertise in delivering solutions to UK businesses, particularly SMEs. It focuses on end-to-end ERP services for SMEs, from consultancy to ongoing support.
Sysco Software
Sysco Software is an award-winning Dynamics 365 partner based in Dublin. They’ve been in the industry for over 40 years, delivering ERP services and Power Platform to customers across Ireland and the UK.
Synergy Technology
Synergy Technology is a UK-based partner providing support for Dynamics 365 Business Central, Dynamics 365 Sales/ CRM, and other business apps. Operating since 1997, it has offices in the UK and Australia to help small and mid-sized businesses with solutions that fit their needs.
Table of Comparison
| Factor | Brookland Solutions | Sysco Software | Synergy Technology |
| Market Reach | SMEs with an ERP-centric UK focus | SME to enterprise | SME-focused |
| Cloud & Hybrid Expertise | Business Central cloud migrations & hybrid NAV support | Broad cloud expertise, from on-prem to full MS cloud | Delivers cloud and CRM/ERP integrations |
| Customisation & Development | Custom extensions tailored to SME operations | Support for complex customisations | Customisation with focus on purpose-fit features |
| Certification & Partner Status | Certified Silver Microsoft Partner (Business Central specialisation) | Advanced MS partner status across multiple Dynamics products | Certified MS partner for CRM/ERP |
Differentiators of These Microsoft Dynamics Partners
A detailed analysis of how these 3 Microsoft Dynamics 365 Partners compare against each other.
1. Breadth of Microsoft Solutions
Brookland Solutions
Brookland Solutions is strongest around solutions for Business Central and NAV. They aim to provide the best Microsoft ERP solutions for various business needs.
From a new Dynamics 365 Business Central implementation to customer support for an existing NAV platform, they provide a wide range of services to businesses. They can support all previous iterations of NAV/Navision and extend functionality under specific conditions. Brookland Solutions also works with Microsoft Power Platform to help solve modern business problems through a low-code approach.
Through Empowered for Microsoft Dynamics 365 Business Central, they improve the standard functionality of ERP solutions. Additionally, they’re ready to take on bespoke developments in Business Central add-ons and extensions.
Sysco Software
Sysco Software supports a wide range of Microsoft platforms, including Business Central, Dynamics 365 Finance and Supply Chain, Dynamics 365 Customer Service, Dynamics 365 Marketing, Customer Engagement Apps, and Power Platform.
Synergy Technology
In addition to Microsoft Dynamics 365 Business Central, Synergy Technology specialises in industry-leading software, including NAV, Microsoft Dynamics 365 Sales, Dynamics CRM, Dynamics Customer Service and Power Platform.
2. Industry Focus
Brookland Solutions
Brookland Solutions serves businesses of all sizes, from a wide range of industries. Their breadth and depth of industry knowledge address the challenges in the manufacturing, food and beverage, service management, arts and entertainment, wholesale and distribution, and property management sectors.
Their ERP-first positioning enables them to build solutions tailored to their clients’ needs, moving away from a one-size-fits-all approach.
Sysco Software
Sysco Software has a broad industry focus across construction, field service, FMCG, food manufacturing, and beverage manufacturing. They offer pre-built templates and set workflows to meet common business needs and apply them to real-world use cases.
Synergy Technology
Synergy Technology focuses on 4 core sectors, including manufacturing, technology, distribution and logistics, and professional services. Their strong SME focus enables them to tailor services to clients and support them through their presence across the wider UK.
3. Implementation Approach
Brookland Solutions
Brookland Solutions offers Business Central ERP implementation services for businesses looking to begin their ERP journey or upgrade from a legacy Microsoft software.
Unlike some partners, they create the best-fit ERP solution for a business by following a structured ERP implementation plan tailored to the business’s requirements. This includes key steps: discovery and planning, design, data migration, custom development (if required), change management training, user acceptance testing (UAT), deployment and go live, and post-live support and optimisation.
Along with a full lifecycle partnership, Brookland Solutions also addresses requirements that fall outside the scope of standard implementation. They customise and support extensions and add-ons for analytics & reporting, document management, mobile & web, Making Tax Digital (MTD), Group Making Tax Digital, and GDPR compliance.
Brookland Solutions also supports Quick Setup for Startups, enabling businesses that require standard deployments to deploy in about 2 weeks.
Sysco Software
Sysco Software promotes a structured discovery and requirements process before implementing ERP solutions. Using a defined method, they map out how the business works now, what needs improvement, and what its future state could look like.
They also support companies moving from on-premises ERP or legacy NAV setups to Dynamics 365.
Synergy Technology
Synergy Technology offers a 6-day implementation model, ideal for businesses seeking a quicker yet structured launch of Microsoft Dynamics 365 Business Central without a long, complex project timeline. This allows SMEs with a starter setup to get started with core finance and operational functions configured.
Once set up, businesses can expand the system later with customisations, integrations, and additional modules as needed.
4. Support
Brookland Solutions
Brookland Solutions positions itself as a hands-on partner for its NAV and Business Central clients. They offer ongoing support with practical guidance, training and tips following implementation, migration, upgrades and partner handover.
Sysco Software
Sysco Software conducts formal Business Central training days, alongside the teams who handle delivery and support needs.
Synergy Technology
Synergy Technology has a dedicated training and resource bank featuring courses for Business Central and other Dynamics apps. Ongoing support and training form a part of their core delivery offering.
In Conclusion
Brookland Solutions, Sysco Software and Synergy Technology are all strong choices as Microsoft Dynamics partners. When choosing the right partner, businesses must closely assess their requirements, understanding industry requirements, business size, operational complexity, future plans, budget flexibility, and service and support expectations.
The final decisions will ultimately depend on all these factors, after conducting independent research.
